【Mid-Autumn Collection 2023 條款及細則】

  1. 「月餅」及「月餅券」於 Sweet Boutique de Tony Wong 網上商店及 Patisserie Tony Wong 門市有售。
  2. 本公司亦提供特別訂製服務，詳情請聯絡 Sweet Boutique de Tony Wong企業銷售部 [email protected] 或 WhatsApp 至 (+852)5402 6654  ，並請提供聯絡人姓名、產品名稱、數量以及聯絡資料，以便跟進訂單。
  1. 「月餅券送貨優惠」
    如購買超過指定數量之「月餅券」（企業客戶指定數量為 50 張，零售客戶指定數量為 5 張）均可享免費「月餅券」送遞服務乙次（指定地區及單一地址）。2023年7月14日或之前的訂單將於2023年7月21日或之前寄出。2023年7月15日或之後的「月餅券」訂單將於付款確認後的3至5個工作天寄出，送達時間將視乎送貨地區，例如偏遠地區、住宅地區及物流公司的安排。優惠期由即日起至2023年9月11日。2023年9月12日或之後之「月餅券」訂單將不設送貨服務。
  2. 任何未滿指定數量之「月餅券」（企業客戶指定數量為 50 張，零售客戶指定數量為 5 張）的送貨訂單，本公司將會使用順豐速運為指定送貨公司，以到付形式送遞。如 閣下的收貨地址為香港的偏遠地區及非工商地區，順豐速運送貨時將收取指定之額外費用。如不欲支付額外費用， 閣下可以選擇於香港順豐速運取貨點取貨。快件到達取貨點後，順豐速運將通知 閣下取貨。偏遠地區及非工商地區之定義，請查閱順豐速運網站http://www.sf-express.com。本公司概不對於任何損失、破壞、延遲、或由第三方造成的失誤負責。
  1. 「月餅禮盒送貨優惠」
    如零售客戶購買「月餅禮盒」折實滿 HK$2000 ，均可享免費「月餅禮盒」送遞服務乙次（指定地區及單一地址）。任何未滿指定金額之「月餅禮盒」的送貨訂單，本公司將會使用指定送貨公司送遞，九龍區運費HK$150， 香港區及新界區 HK200，詳情請與客戶服務部了解。優惠期由即日起至2023年9月25。
  2. 「企業客戶預購優惠」
    優惠只適用於購買「月餅券」（企業客戶尊享系列除外），所有系列不設現貨，優惠期至2023年8月31日（中秋尊貴禮盒除外）。
  3. 「零售客戶早鳥優惠」
    優惠只適用於購買 Mid-Autumn Collection 2023 「月餅券」或/及「月餅禮盒」。由2023年6月29日至2023年9月8日，凡於門市、官方網上商店、電郵、電話或 WhatsApp購買 Mid-Autumn Collection 2023 產品折實滿HK$1,000， 即獲贈 Sweet Boutique de Tony Wong HK$100現金券乙張。此現金券只可於下次消費時使用。現金券不適用於購買Mid-Autumn Collection 2023 產品。「零售客戶早鳥優惠」優惠期至2023年8月31日。
  4. 各款「月餅券」及「禮盒」數量有限，售完即止。
  5. 「月餅券」換領日期由 2023年7月14日至9月22日。「月餅」換領日期由 2023年9月15日至25日。「月餅券」只適用於月餅換領指定門市，逾期之禮券將會無效。
  1. 每次最多兌換50張「月餅券」 或/及10盒「月餅」。如數量超出上限，請於 3日前以電郵 order@sbtw.hk 或WhatsApp (852）5402-6654 聯絡客戶服務部，並請提供聯絡人姓名及聯絡資料，以便跟進訂單。
  2. 任何未滿指定數量之「月餅券」（企業客戶指定數量為 50 張，零售客戶指定數量為 5 張）的送貨訂單，本公司將會使用順豐速運為指定送貨公司，以到付形式送遞。如 閣下的收貨地址為香港的偏遠地區及非工商地區，順豐速運送貨時將收取指定之額外費用。如不欲支付額外費用， 閣下可以選擇於香港順豐速運取貨點取貨。快件到達取貨點後，順豐速運將通知 閣下取貨。偏遠地區及非工商地區之定義，請查閱順豐速運網站http://www.sf-express.com。本公司概不對於任何損失、破壞、延遲、或由第三方造成的失誤負責。
  3. 詳情及條款細則請參閱「月餅券」上的內容。
  4. 圖片只供參考，一切以實物為準。
  5. Sweet Boutique de Tony Wong 保留修定優惠及細則之權利。

 

Terms and Conditions

Welcome to www.sbtw.hk (“Site”), the website of Tat Comfort Food Limited. The terms and conditions hereunder (“Terms and Conditions”) govern your purchase of goods and/or services from Tat Comfort Food Limited. By using this Site, you AGREE to be bound by the Terms and Conditions, our privacy policies (“Privacy Policy”) and all disclaimers and terms and conditions that appear elsewhere on this Site.

No user of this Site is permitted to tamper with the Site, misrepresent his identity, use buying agent or conduct any fraudulent or illegal activity on the Site. These Terms and Conditions also apply to any order placed via telephone, facsimile and whatsapp.

We reserve the right to update and amend the Terms and Conditions and Privacy Policy at any time at our absolute discretion without notice. You are advised to visit the Site regularly to see if the Terms and Conditions and Privacy Policy have been revised. In using the Site, you are deemed to have read through and accepted any change to the Terms and Conditions and (as the case may be) Privacy Policy.

 

General Terms of Use

  1. No variation of these Terms and Conditions shall be effective unless we expressly agreed in writing.
  2. Access to the Site is provided on “as-is” basis and according to its availability. We provide no guarantee and the Site is used at the user’s risk.
  3. In your use of the Site, you agree to provide information about yourself that is not misleading but true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data. We shall be entitled to refuse to allow you to use the Site or its services at any time.
  4. You agree to provide complete and updated information to place orders on this Site. By placing an order using any credit card or any payment method acceptable to us, you confirm that the credit card or payment method used is legal and the credit card is yours or that you have been authorised by the card issuer to use it.
  5. You agree to pay for every order made and agree to indemnify Tat Comfort Food Limited for all claims, costs, losses and damages whatsoever which we may suffer, sustain or incur in connection with and/or arising out of your placing orders including during any stage of our delivery service. You will be responsible for updating your account information. You will be responsible for notifying your bank of any changes to your record, or loss, theft or unauthorised use of your credit card.
  6. We have the absolute discretion to refuse registration and/or order placement and to terminate any registration and/or order placement for any reason whatsoever without liability to any person.
  7. We shall endeavour to fulfill your order placement but shall not be liable to any person if we shall cancel, terminate, decline or is or becomes unable to fulfill any order for whatsoever reason.
  8. If you are under 18 or do not have the ability to make a contract or bear any legal responsibility, you should not usethis Site to make any order. We assume that all users of this Site are of legal age. We are not obliged to check your age but if it is found that you are under age, we reserve the right to take action against you or your guardian. If you are under age and wish to browse this Site, please seek the approval of your parents or guardians. We reserve the right to only accept orders from you if you are aged 18 or over.
  9. All orders are subject to our acceptance at our sole discretion.
  10. The Site is for your personal and legal use only. You may not purchase goods from the Site for reselling purpose or commercial exploitation.
  11. All payments to be processed under the use of the Site are conducted through relevant card payment centres. We will not be liable for any loss or damage you may suffer if any third party procures unauthorised access to or use any data you provide when accessing the Site or using our services.

 

Price

  1. Prices shown on the Site are in Hong Kong Dollars (HKD) and Hong Kong SAR is the only delivery location. Subject to change in relevant law, no VAT applies. If your credit card is not denominated in Hong Kong Dollars, the final price charged in your currency will be calculated by your issuing bank and we are not responsible in any manner or way.
  2. We shall endeavour to update product prices and other details but do not guarantee that they are error-free.
  3. We may change any price for the products and/or services displayed on the Site at any time without any notice but such changes will not apply to your purchases that are already accepted.
  4. All rights are reserved for us to correct any error, inaccuracy or omission including after your order is made and whether or not such order is confirmed and your credit card charged. In the unlikely event of any error, inaccuracy etc., we may treat the order as cancelled and inform you as soon as possible. If your credit card has already been charged when we cancelled your order, we will issue a credit to your credit card account in the amount of the charge.
  5. Promotional coupons and codes (if any) are non-transferable. These coupons (if any) must be redeemed before the expiry date if applicable. Promotional coupons and codes (if any) are subject to terms and conditions as we may specify from time to time.
  6. Discounts or rebates (if any) offered are on such terms and conditions as we may specify from time to time and may be withdrawn or cancelled by us at any time without notice. Free gifts offered (if any) are while stocks last and are not exchangeable and may be withdrawn or cancelled by us at any time without notice.

 

Payments and Orders

  1. Unless otherwise stated, all payments to be made through the Site shall be made using Visa and Master credit card or as we may from time to time allow and shall be made in accordance with such procedures as we may from time to time specify.
  2. You shall be solely responsible for any and all charges fees or other amounts charged and/or applied by your card issuer or bank for the order including processing your credit card payment or other method of payment.
  3. If the issuer of your payment card refuses or does not authorise payment to us for any reason, we will contact you to advise. However, we shall not be responsible for any costs or inconvenience
    caused by any subsequent delay, denial of payment or subsequent non-delivery of the products.
  4. Once an order has been placed at Check Out, you may not amend or cancel the order. Any acknowledgement only indicates receipt of your order request. All orders are subject to our acceptance. We reserve the right to amend cancel or not accept one or all items in your order. Not until the product/service purchased are dispatched/performed is the purchase by you through the Site considered to be accepted.
  5. All sales contracts are concluded in Hong Kong SAR.
  6. You shall comply with all security directions and/or recommendations (if any) given by us and inform us immediately if you become aware of or suspect any unauthorised use of your account or if your account becomes available to an unauthorised person. Without prejudice to our rights and remedies, we may suspend your access to the Site without liability to you or any person, if in our opinion, such action is necessary or desirable for safeguarding the Site.
  7. Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing.

 

Variation/Cancellation of Orders

  1. After successful submission of your order, you may not cancel it.
  2. We reserve the right to refund you the price of any product which has been paid and received by us, even after the relevant order is confirmed, in lieu of delivery of the product.
  3. Subject to your consent, we may substitute a product for another similar product if the initial product ordered by you is unavailable.
  4. If there is no prior consent from you for a substitution, no substitution will be made.
  5. No products can be exchanged or returned to Tat Comfort Food Limited whatsoever and no refund will be made.

 

Product Display/Image Variation

  1. We cannot guarantee that the product image and colours displayed on the Site match exactly the actual product delivered, since the image and colours depend on and are subject to, among other things, (where applicable) natural colour variation of ingredients, photo effect and the monitor you are using. Further, where products are made of natural ingredients and components, variations may occur in actual products and all dimensions are approximate.
  2. Background displays and accessories etc. (if any) shown in the product display are used for illustration purposes only and will not be included in the sale of the product unless otherwise specifically stated by us.

 

Limitations of Liability

  1. By using the Site, you acknowledge that, to the fullest extent permitted by applicable law,
    Tat Comfort Food Limited, its parent companies, subsidiaries, the Restaurant or affiliates or their respective board of directors, employees, agents, representatives, successors, subsidiaries, divisions, suppliers, vendors, distributors, affiliates or third parties providing information on the Site shall not be responsible or liable under any circumstances to any user of the Site or any other person for any amount or kind of loss or damage including any direct, indirect, special, incidental, punitive, consequential or exemplary damages (including damages for loss of income, loss of profits, loss of goodwill, loss of data or loss of use or loss or damage arising from or connected in any way to business interruption), whether based upon warranty, contract, tort (including negligence), or otherwise, even if Tat Comfort Food Limited has been advised of or should have known of the possibility of such damages or losses.
  2. The limitation of liability stated under sub-paragraph 1 above shall also be extended to include any use in connection with your use, inability to use or the results of use of this Site, any website linked to this Site or the material on such website or anything uploaded on this Site, including loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Site or your downloading of any material from this Site or any websites linked to this Site. Such limitation of liability shall also extend to any events beyond our reasonable control including any restricted or non-access to this Site due to service interruptions.
  3. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price for the products and/or services paid by you to us.

 

Data Protection

By placing an order, you agree and understand that we may store and process your personal data in accordance with our Privacy Policy. Tat Comfort Food Limited fully respects the privacy of individuals who access and use the Site. For details on the type of information we collect, how we use your information and under what circumstances we disclose information please see our Privacy Policy.